Security Analyst — Education Service Center 2025 – Present • Texas

Stepping into a Security Analyst role shifted my focus from tasks to service delivery. Operating in an MSSP-like model, I support school districts as customers by helping deliver and maintain cybersecurity services while clearly communicating technical guidance and expectations. I do the same work internally, supporting our own teams through documentation, process improvement, and shared understanding. This role has reinforced that effective security is as much about people and consistency as it is about technology.

Community Lead — Local Non-Profit 2024 – Present • Texas

As a Community Lead, I help set direction and maintain momentum for a growing cybersecurity community. I’m involved in shaping initiatives, organizing events, and creating opportunities for people at different stages of their careers to connect and learn from one another. More than anything, this experience has shown me how strong leadership in cybersecurity means building trust, lowering barriers to entry, and creating spaces where people feel supported while they level up.

Cybersecurity Technician — Education Service Center 2024 – 2025 • Texas

This was the role where cybersecurity stopped being theoretical and became operational. I worked directly with school districts across Texas, helping them deploy EDR, secure email systems, and understand their own risk for the first time. I learned how much of security work is education, translation, and trust-building. Investigating email compromise, writing SOPs, and presenting MFA guidance showed me how technical decisions ripple outward into people, processes, and leadership conversations. It was also my first exposure to statewide collaboration and the realities of securing resource-constrained environments.

(INTERN) Network Services Technician — Community College 2023 – 2023 • Texas

This role gave me my first real look behind the curtain of enterprise infrastructure. I spent much of my time supporting the college’s phone systems. It was also the first time I got to see the inside of a data center, seeing racks, cabling, and network hardware not just as diagrams, but as physical systems that had to be maintained and respected. Alongside the technical work, I began researching vendors and their solutions, learning how products are evaluated, compared, and justified before they ever reach production.

Information Technology Consultant — School District 2022 – 2023 • Texas

Working on school campuses grounded me in the human side of IT. Every issue had a face, a classroom, or a deadline attached to it. I learned to move quickly, explain clearly, and prioritize functionality over perfection. Supporting labs and classrooms taught me how technology directly affects learning, and how important it is to meet users where they are rather than where you wish they were.

Technical Support Specialist — Hospital 2022 – 2022 • Texas

Healthcare IT forced me to sharpen my instincts. Problems needed to be diagnosed fast, explained simply, and resolved without adding stress to already busy users. This role taught me how to stay calm under pressure, communicate effectively with non-technical staff, and know when to escalate rather than experiment. It was a crash course in responsibility.

(INTERN) IT Technician — Managed Services Provider 2022 – 2022 • Texas

This was where everything began. I was learning by doing, breaking things, fixing them, and slowly building confidence with each solved issue. I learned how to set up systems, troubleshoot from scratch, and rely on documentation rather than guesswork. More than anything, this role taught me how much I still wanted to learn.